Video and monitor problems, If the screen is blank – Dell Dimension 4100 User Manual

Page 22

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22

Solving Problems

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Video and Monitor Problems

If the screen is blank

HINT:

See the monitor

documentation for fault
indications and
troubleshooting
procedures specific to
your monitor.

C

H E CK

T H E

VI DE O

C AB LE

CON N EC T I ON

Check for bent pins. Ensure

that the video cable is connected as shown on the START HERE sheet for your

computer.

P

R ES S

T HE

M ON I T OR

P O W ER

BU T T O N

Be sure that you firmly pressed the

monitor power button.

C

H E CK

T H E

PO W ER

LI G HT

When the power light is lit or blinking, the

monitor has power. If the power light is blinking, press a key on the keyboard or

move the mouse.

T

ES T

T H E

E LEC T RI CA L

O U T LET

Ensure that the electrical outlet is working

by testing it with another device, such as a lamp.

S

W A P

T H E

COM P U T ER

AN D

M ON I T OR

P OW ER

CAB LES

Swap the

computer and monitor power cables to determine if the power cable is defective.

T

ES T

T H E

V I DEO

EX T EN S I ON

C AB LE

(

I F

U S E D

)—

If removing the video

extension cable solves the problem, the cable is defective.

T

ES T

T H E

M O NI T O R

If another monitor is available, connect it to the

computer.

C

H E CK

T H E

BAC K

P AN EL

LI GH TS

If all four lights below the serial port are

not green, call Dell for technical assistance (see page 82).

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