System beep codes – Dell PowerEdge SC1425 User Manual

Page 20

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System Beep Codes

If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps that identifies the problem.

If a beep code is emitted, write down the series of beeps and then look it up in

Table 2

-5

. If you are unable to resolve the problem by looking up the meaning

of the beep code, use system diagnostics to identify the possible cause. If you are still unable to resolve the problem, see "

Getting Help

."

 

Table 2-5. System Beep Codes 

PCI Express training error

Faulty PCI Express controller.

See "

Getting Help

."

Plug & Play Configuration error

Plug & Play Configuration error is detected during PCI
device scan.

Install the NVRAM_CLR jumper and reboot the system. See

Figure A

-2

for jumper location. If the problem persists, see

"

Troubleshooting Expansion Cards

" in "Troubleshooting

Your System."

Read fault

The operating system cannot read from the diskette or
hard drive, the system could not find a particular
sector on the disk, or the requested sector is
defective.

See "

Troubleshooting a SATA Hard Drive

" and

"

Troubleshooting SCSI Hard Drives

" in "Troubleshooting

Your System."

Requested sector not found

The operating system cannot read from the diskette or
hard drive, the system could not find a particular
sector on the disk, or the requested sector is
defective.

See "

Troubleshooting a USB Device

" or "

Troubleshooting a

SATA Hard Drive

" and "

Troubleshooting SCSI Hard Drives

"

in "Troubleshooting Your System."

Reset failed

The disk reset operation failed.

See "

Troubleshooting a USB Device

" or "

Troubleshooting a

SATA Hard Drive

" and "

Troubleshooting SCSI Hard Drives

"

in "Troubleshooting Your System."

SATA port 0/1 hard disk drive

configuration error

Faulty drive. Parameters failure.

Ensure that the hard drive cables are properly connected.
See "

Troubleshooting a SATA Hard Drive

" in

"Troubleshooting Your System."

SATA port 0/1 hard disk drive

failure

Faulty drive. INT13 call failure from the drive.

Ensure that the hard drive cables are properly connected.
See "

Troubleshooting a SATA Hard Drive

" in

"Troubleshooting Your System."

SATA port 0/1 hard disk drive auto-

sensing error

Faulty drive. INT13 call failure from the drive.

Ensure that the hard drive cables are properly connected.
See "

Troubleshooting a SATA Hard Drive

" in

"Troubleshooting Your System."

SATA Port0 hard disk drive not

found

SATA Port0 drive set as Auto, no disk.

Run the System Setup program to correct the settings. See
"Using the System Setup Program" in your User's Guide.

SATA Port1 hard disk drive not

found

SATA Port1 drive set as Auto, no disk.

Run the System Setup program to correct the settings. See
"Using the System Setup Program" in your User's Guide.

Sector not found

Seek error

A faulty diskette drive or hard drive.

See "

Troubleshooting a USB Device

" or "

Troubleshooting a

SATA Hard Drive

" and "

Troubleshooting SCSI Hard Drives

"

in "Troubleshooting Your System."

Shutdown failure

A chip on the system board might be malfunctioning.

Run the system diagnostics. See "

Running the System

Diagnostics

."

Time-of-day clock stopped

The battery might be faulty.

See "

Troubleshooting the System Battery

" in

"Troubleshooting Your System."

Time-of-day not set

The time or date stored in the System Setup program
does not match the system clock.

Enter the System Setup program and correct the Date and
Time options. See your User's Guide for details. If the
problem persists, see "

Troubleshooting the System

Battery

" in "Troubleshooting Your System."

Timer chip counter 2 failed

A chip on the system board might be malfunctioning.

Run the system diagnostics. See "

Running the System

Diagnostics

."

Unexpected interrupt in protected

mode

Improperly seated DIMMs or faulty keyboard/mouse
controller chip.

Ensure that all memory modules are properly installed. See
"

General Memory Module Installation Guidelines

" in

"Installing System Components." If the problem persists,
see "

Troubleshooting System Memory

" in "Troubleshooting

Your System."

Unsupported CPU stepping detected

Invalid CPU stepping is detected.

Install a supported microprocessor combination. See
"

Processor

" in "

Installing System Components

."

Unsupported CPU combination

detected

Mismatched CPUs are detected.

Install a supported microprocessor combination. See
"

Processor

" in "

Installing System Components

."

Utility partition not available

Utility partition is not available on the hard disk

Create a utility partition on the boot hard drive. See "Using
the Dell™ OpenManage™ Server Assistant" in your 

User's

Guide.

Warning! No micro code update

loaded for processor 0

Micro code update failed.

Update the BIOS firmware. See "

Getting Help

."

Write fault

The operating system cannot write to the diskette
drive or hard drive.

See "

Troubleshooting a USB Device

" or "

Troubleshooting a

SATA Hard Drive

" and "

Troubleshooting SCSI Hard Drives

"

in "Troubleshooting Your System."

Write fault on selected drive

The operating system cannot write to the diskette
drive or hard drive.

See "

Troubleshooting a USB Device

" or "

Troubleshooting a

SATA Hard Drive

" and "

Troubleshooting SCSI Hard Drives

"

in "Troubleshooting Your System."

x:\ is not accessible. The device

is not ready

The diskette drive cannot read the diskette.

Insert a diskette into the drive and try again.

NOTE:

If the system boots without a keyboard, mouse, or monitor attached, the system does not issue beep codes related to those peripherals.

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