Dell Precision M4300 (Mid 2007) User Manual

Page 13

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Finding Information

11

• Solutions — Troubleshooting hints and tips, articles

from technicians, and online courses, frequently asked
questions

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with
technical support

• Dell Technical Update Service — Proactive e-mail

notification of software and hardware updates for your
computer

• Reference — Computer documentation, details on my

computer configuration, product specifications, and
white papers

• Downloads — Certified drivers, patches, and software

updates

• Notebook System Software (NSS)— If you reinstall the

operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for Dell™
3.5-inch USB floppy drives, Intel

®

processors, optical

drives, and USB devices. NSS is necessary for correct
operation of your Dell computer. The software
automatically detects your computer and operating
system and installs the updates appropriate for your
configuration.

Dell Support Website —

support.dell.com

NOTE:

Select your region or business segment to view the

appropriate support site.

NOTE:

Corporate, government, and education customers

can also use the customized Dell Support website

at

HTTP://support.us.dell.com. The website may not be
available in all regions.

To download Notebook System Software:

1

Go to support.dell.com, select your region or business
segment, and enter your Service Tag.

2

Select Drivers & Downloads and click Go.

3

Click your operating system and search for the keywords

Notebook System Software.

NOTE:

The

support.dell.com user interface may vary

depending on your selections.

• Software upgrades and troubleshooting hints —

Frequently asked questions, hot topics, and general
health of your computing environment

Dell Support Utility

The Dell Support Utility is an automated upgrade and
notification system installed on your computer. This
support provides real-time health scans of your computing
environment, software updates, and relevant self-support
information. Access the Dell Support Utility from the
icon in the taskbar. For more information, see "Dell Support
Utility" on page 76.

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