If your dell™ computer gets wet, If you drop or damage your computer – Dell Latitude D500 User Manual

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Diagnostics

. If all tests in the device group run successfully, the problem may be software-related. See the

software documentation.

If Your Dell™ Computer Gets Wet

CAUTION:

Perform this procedure only after you are certain that it is safe to do so. If the computer is

connected to an electrical outlet, it is recommended that you turn off AC power at the circuit breaker

before attempting to remove the power cables from the electrical outlet. Use the utmost caution when

removing wet cables from a live power source.

1. Shut down the computer, disconnect the AC adapter from the computer, and then disconnect the AC adapter from the

electrical outlet.

2. Turn off any attached external devices, and disconnect them from their power sources and then from the computer.

3. Ground yourself by touching one of the metal connectors on the back of the computer.

4. Remove the module bay device and any installed PC Cards, and put them in a safe place to dry.

5. Remove the battery.

6. Wipe off the battery and put it in a safe place to dry.

7.

Remove the hard drive

.

8.

Remove the memory module(s)

.

9. Open the display and place the computer right-side up across two books or similar props to let air circulate all around

it. Let the computer dry for at least 24 hours in a dry area at room temperature.

NOTICE:

Do not use artificial means, such as a hair dryer or a fan, to speed the drying process.

CAUTION:

To help prevent electrical shock, verify that the computer is thoroughly dry before continuing

with the rest of this procedure.

10. Ground yourself by touching one of the metal connectors on the back of the computer.

11. Replace the memory module(s), the memory module cover, and the screw(s).

12. Replace the hard drive.

13. Replace the module bay device and any PC Cards you removed.

14. Replace the battery.

15. Turn on the computer and verify that it is working properly.

NOTE:

See your System Information Guide for information on your warranty coverage.

If the computer does not start, or if you cannot identify the damaged components,

contact Dell

.

If You Drop or Damage Your Computer

1. Save and close any open files, exit any open programs, and shut down the computer.

2. Disconnect the AC adapter from the computer and from the electrical outlet.

3. Turn off any attached external devices, and disconnect them from their power sources and then from the computer.

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