Running the dell™ ide hard drive diagnostics, Resolving software and hardware incompatibilities, Using microsoft® windows® xp system restore – Dell OptiPlex GX620 User Manual

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Quick Reference Guide

Running the Dell™ IDE Hard Drive Diagnostics

The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or
confirm a hard drive failure.

1 Turn on your computer (if your computer is already on, restart it).
2 When F2= Setup appears in the upper-right corner of the screen, press


3 Follow the instructions on the screen.

If a failure is reported, see "Hard Drive Problems" in the "Solving Problems" section of the online
User’s Guide.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

1 Click the Start button and click Help and Support.
2 Type hardware troubleshooter in the Search field and click the arrow to start the


3 Click Hardware Troubleshooter in the Search Results list.
4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my

computer, and click Next.

Using Microsoft




XP System Restore

The Microsoft Windows XP operating system provides System Restore to allow you to return
your computer to an earlier operating state (without affecting data files) if changes to the
hardware, software, or other system settings have left the computer in an undesirable operating
state. See the Windows Help and Support Center for information on using System Restore. To
access the Windows Help and Support Center, see page 7.


Make regular backups of your data files. System Restore does not monitor your data files or

recover them.

Creating a Restore Point

1 Click the Start button and click Help and Support.
2 Click System Restore.
3 Follow the instructions on the screen.