Tri-Tronics Companion User Manual
Page 27
PROBLEM # 4: The LED on the collar doesn’t light
at all.
The collar has not been activated. Activate the collar
by pressing the on/off switch once. The LED should
begin to blink slowly. Page 12.
The batteries in the collar and/or transmitter are
missing, installed backwards, of the wrong type,
or are fully discharged. Follow the recommendations
in this booklet about batteries. Page 4.
PROBLEM # 5: The LED on the transmitter
doesn’t light when the stimulation button is
pressed.
The batteries in the collar and/or transmitter are
missing, installed backwards, of the wrong type,
or are fully discharged. Follow the recommendations
in this booklet about batteries. Page 4.
If you’ve taken all the above steps, and the problem
seems to persist, your unit needs service. Call our
Customer Service Department at 1-800-456-4343.
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Companion