Troubleshooting – Sony SPP-A957 User Manual

Page 37

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Troubleshooting

If you've experienced any of the following difficulties while using your
phone, use this troubleshooting to help you remedy the problem.

Should any problem persist, consult your nearest Sony dealer.

Symptom

Remedy

You hear five short error

beeps when you press (

talk

).

Make sure you set up the base unit correctly (page 8).
Move the handset closer to the base unit.

Replace the handset on the base unit, then pick it up

and try again. If the handset is on the base unit, pick
up the handset and replace it again.

You hear no dial tone.

Make sure the telephone line cord is securely
connected to the telephone outlet (page 9).

Make sure the battery is fully charged (page 11).

The phone does not connect at
all, even though the number
vou dial is correct.

Make sure the dialing mode is set correctly (page 10).

The phone does not redial
correctly.

Make sure the last dialed number is really the one you

want to dial.

You hear five short error beeps

when vou trv to redial.

The number you last dialed exceeds 32 digits

(including the tone and pause digits if used).

The number you last dialed is erased.

The handset does not ring.

Set the RING switch on the handset to ON.
The battery may be weak. Charge the battery for

more than 12 hours (page 11).
Make sure you set up the base unit correctly (page 8).

Move the handset closer to the base unit.

Replace the handset on the base unit, then pick it up.

If the handset is on the base unit, pick up the handset

and replace it again.

You hear interference during
conversation.

Move the handset closer to the base unit.

Place the base unit away from noise sources (page 8).

0)

>

c

You hear a beep every second
during conversation.

• It is an out-of-range alarm. Move the handset closer to

the base unit within one minute.

u
O)

You hear a beep every three

• The battery is weak. Charge the battery for more than

c

seconds and TALK/BATT

12 hours (page 11).

3

LOW lamp flashes.

Note that you cannot use the handset without
charging it for more than one minute.

You hear five short error beeps

• Make sure you follow the procedure in storing the

and cannot store a speed

number correctly (page 20).

c'

dialing number. .

• Make sure the number (including the tone.and pause

digits) does not exceed 16 digits.

■D

You hear five short error beeps

• You entered a dialing key to which no phone nuntber

O

when vou.trv to make a speed

has been stored.

dialing call.

Speed dialing is incorrect.

• Store a correct number (page 20).

36^'

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