Problem, Cause/solution, Making a call – Sony SPP-A5000 User Manual

Page 51: Receiving calls, Troubleshooting

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Troubleshooting

Problem

Cause/Solution

Making a call

You hear five short error
beeps when pressing TALK.

You hear no dial tone.

The telephone always
connects with the wrong
number, or does not connect
at all, even though the
numbers you dial are correct.

The phone c oes not redial
correctly.

• Make sure the base unit is connected to an AC outlet.
• Extend the antenna of the base unit vertically.
• Move the cordless handset closer to the base unit.
• Place the base unit away from noise sources (page 12).

• Make sure the telephone line cord is securely connected to the

telephone outlet.

• The battery may be weak or completely discharged.

Charge the battery for more than 10 hours (page 16).

• Make sure the dial mode setting is correct (page 19).

• Make sure the number you last dialed (including the tone and

pause digits, if used) is fewer than 32 digits.

• Make sure the last dialed number is really the one you want to dial.

Talking on the cordless handset

You hear interference during
conversation.

You hear a 1)eep every second
during conversation.

You hear a Ijeep every three
seconds.

• Move the cordless handset closer to the base unit.
• Press CHANNEL on the cordless handset for a channel that gives

better reception.

• Place the base unit away from noise sources (page 12).

• It is an out-of-range alarm. Move the cordless handset closer to the

base unit within 15 seconds (page 25).

• The battery is weak. Charge the battery for more than 10 hours

(page 16).

Receiving calls

The cordless handset does
not ring.

• Move the RING ON/BATT SAVE switch to RING ON.
• The battery may be weak. Chaise the battery for more than 10

hours (page 16).

• Extend the antenna of the base unit vertically.
• Move the cordless handset closer to the base unit.
• Place the base imit away from noise sources (page 12).
• If you are storing a memory dialing number, you caimot receive

any calls. This is not a problem.

(to be continued)

General

I!

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