Troubleshooting guide – Canon 550EX User Manual

Page 117

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Troubleshooting Guide

No

Problem

Probable Cause

Solution

Page

9

The subject was toward the

edge of the picture and it

cam e out overexposed.

The subject was not correctly

exposed with the flash,

W ith an EO S cam era having

m ultiple focusing points,

select a focusing point which

covers the subject and then

com pose the shot before

taking the picture W ith an

EO S cam era having only

one focusing point, set a

suitable exposure

com pensation am ount on the

m inus side.

36

86

10

The subject was in front of a

window and the subject’s

face turned out dark.

The flash’s reflection in the

window caused the

underexposure.

Position yourself or the

subject so that the flash's

reflection in the window does

not enter the picture. O r set

exposure com pensation on

the plus side

36

86

11

A group picture of people

wearing black clothing had

overexposed faces

The Speedlite tried to obtain

a correct exposure for the

black clothing which has low

reflectance.

Set exposure com pensation

on the m inus side

36

86

12

The periphery of the picture

cam e out dark.

The flash head’s zoom

setting that you set m anually

gave inadequate flash

coverage for the lens focal

length

Set the flash head to auto

zoom . O r m anually set a

zoom setting that is shorter

than the lens focal length

18

13

The picture looks

overexposed or

underexposed

Flash exposure

com pensation was still in

effect.

Cancel the flash exposure

com pensation setting

36

86

14

The picture cam e out

blurred,

Since the cam era was set to

the Av m ode and the scene

was dark, a slow shutter

speed was set automatically

During the slow exposure,

cam era shake caused the

blurry photograph

(1) Using a tripod is

recom m ended

(2) Use the P m ode

(3} Use the M m ode on the

cam era

28

82

15

The slave unit does not fire

The slave unit’s wireless

selector is not set to SLAV E

Set the slave unit’s wireless

selector to SLAVE ,

53

100

The slave unit is not within

the m aster unit's wireless

transm ission range

Position the slave unit within

the wireless transm ission

range

58

105

117

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