Mercedes-Benz G-Class 2014 Owners Manual - Manual (Page 74)

Problems with the SmartKey
Problem Possible causes/consequences and M M Solutions
You cannot lock or
unlock the vehicle
using the SmartKey.
The SmartKey battery is discharged or nearly discharged.
X Point the tip of the SmartKey at the driver's door handle from a
distance of approximately 1.5 ft (50 cm) and try to unlock or
lock the vehicle again.
If this does not work:
X Check the SmartKey battery (
Y
page 70) and replace it if
necessary (
Y
page 71).
X Unlock (
Y
page 75) or lock (
Y
page 75) the vehicle using the
mechanical key.
The SmartKey is faulty.
X
Lock or unlock the vehicle using the mechanical key
(
Y
page 75).
X Have the SmartKey checked at a qualified specialist workshop.
You have lost a
SmartKey.
X
Have the SmartKey deactivated at a qualified specialist
workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well.
You have lost the
mechanical key.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well.
The engine cannot be
started using the
SmartKey.
The SmartKey has been in position 0 (
Y
page 139) for a
considerable time.
X
Remove the SmartKey and reinsert it into the ignition lock.
X
Start the engine.
The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to turn the SmartKey again.
If this does not work:
X Check the battery and charge it if necessary (
Y
page 301).
or
X Jump-start the vehicle (
Y
page 303).
or
X
Consult a qualified specialist workshop.
72
SmartKey
Opening
and
closing