Welch Allyn KleenSpec Vaginal Specula Illumination System - User Manual - Manual (Page 17)

13
Technical Assistance
If you have an equipment problem that you cannot resolve, you may call the
Welch Allyn Service Center nearest you for assistance. For Technical Support or
to obtain information about any Welch Allyn product, contact Welch Allyn
Technical Support: (www.welchallyn.com/support)
or visit www.welchallyn.com/about/company/locations.htm
Prior to contacting Welch Allyn or its service center, please refer to the following
areas of the illuminator and/or transformer to identify the date of manufacture of
the component(s).
• Illuminator: Four digits, month then year, stamped inverted and to the
right of “REF 78800” near the lamp.
• Transformer: Four digits, month then year stamped or labeled on the
prong side of the transformer plug.
If you are advised to return a product to Welch Allyn for repair or routine
maintenance, schedule the repair with the service center nearest you.
Before returning a product for repair you must obtain authorization from Welch
Allyn. Return Authorization number will be given to you by our service personnel.
Be sure to note this number on the outside of your shipping box. Returns without
a return authorization number will not be accepted for service. Prior to
shipment, please clean and disinfect the component as instructed in this
manual.