Xpres Cut Plus: Ultragraphics Roland GX-24 Manual - Manual (Page 16)

tel: 01332 85 50 85 tech. support 01332 85 83 33
Fax: 01332 85 50 80 www.xpres.co.uk
General troubleshooting and tips
The cutter is not doing anything when I send a job to it but the fan comes on
check that you have set the outline to the thinnest possible line, for example 0.076mm or Hairline.
The cutter stops before it has detected all of the registration marks
Make sure the two registration points are straight on the cutting strip and that the rollers are not fouling the registration marks
before you clamp the material down and start the detection process, and the sizes are set correctly on the Roland GX-24
cutter. For example A4 is: W:170mm L:247mm and A3 is: W:257mm L:360mm.
The cutter is not cutting through the material correctly
check the force setting, if that does not work try a new blade or cutting strip in case the old ones have become damaged or
worn.
Can I adjust the Template myself to use more of the sheet?
no, the template is set at its maximum area that the machine is capable of reading without any problems feeding the sheet
through the machine or any problems with cutting off line.
The Roland GX-24 is cutting erratically
close corelDRAW, go into your Printers and Faxes folder and right click on the Roland GX-24. click on Printing Preferences,
then click on the options tab. take the tick out of the High Resolution check box. click oK to close all open boxes, then
re-start corelDRAW.
My cutter is displaying ‘Error Bad Position’ when loading media
ensure the rollers are within the white markers (see page 9) and there is no strong light (i.e. sunlight) directly onto the machine.
What are the recommended printers for Xpres Cut Plus and settings?
Xpres recommend the epson DuraBrite or Ultrachrome ink sets. these are a pigment ink which is suitable for Dark
Jet and Ink Jet Dark transfer papers.
the settings we recommend for both ink types are ‘Plain Paper’ and ‘Photo’. All other settings on the printer driver are as
default.
Useful CorelDRAW tips
to ensure corelDRAW performs at it’s best, click on tools > options, click on ‘snap to objects’ and un-tick the ‘snap to
objects on (ALt+Z)’. now click on the + next to ‘text’ and click on ‘Quick correct’. Un-tick all five boxes.
Depending on your system memory you can increase the memory usage available to corelDRAW (default 25%). If
corelDRAW is sluggish and running out of memory try increasing this (20% increments recommended).
to see the actual size of your text in corelDRAW (rather than font points) activate the ‘transform’ command bar. click
on ‘Window’, scroll down to ‘toolbars’ and tick ‘transform’. Drag the toolbar to the top and drop it to place it in the
command bar cluster.
Useful websites
www.brandsoftheworld.com www.pixel2life.com www.1001freefonts.com www.fontfreak.com www.dafont.com
If you have any further questions please contact the Xpres technical Department on
01332 858333 or visit WWW.XPRes.co.UK
click on the technical support section, then the FAQ database