Troubleshooting – Canon DR-7080C User Manual

Page 90

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Chapter 6

Troubleshooting

Troubleshooting

Check the following points when you have problems with the scanner operation:

Display panel messages are in a different language.

Cause:

The user mode language setting is not configured correctly.

Remedy:

Display the user mode language setting and select the correct
language. (See “About the User Modes,” on p. 70.)

Display panel is too dark or too bright.

Cause:

The display panel brightness is not adjusted correctly.

Remedy:

Adjust the display panel brightness in the user modes. (See "About
the User Modes," on p. 70.)

Cannot scan with the feeder.

Cause:

The ISIS/TWAIN driver “Scanning Side” setting is “Flatbed.”

Remedy:

Change the “Scanning Side” setting to something other than
“Flatbed.”

Job titles do not appear when the [Job] keys are pressed.

Cause 1:

There are no jobs registered with the Job Registration Tool.

Remedy 1: Use the Job Registration Tool to register a job. (See “How to Start

the Job Registration Tool,” on p. 41.)

Cause 2:

The computer is turned OFF or it is not connected to the
scanner.

Remedy 2: Job data is stored on the computer. Make sure the computer is

connected properly and turned ON. (See “Connecting to a
Computer,” on p. 25.)

The Job function does not work when the [Start] key is pressed after

selecting a job.
Cause 1:

The computer is running an operating system that does not
support the Job function.

Remedy 1: The Job function is not supported under Windows 95 or NT. Use a

computer running another operating system when you want to use
the Job function. (See “Checking Your Operating Environment,” on
p. 24.)

Cause 2:

The Windows Event function is not configured to start
DR-7080C Job Tool.

Remedy 2: On the Windows Control Panel, double-click [Scanners and

Cameras] to open DR-7080C SCSI properties. Specify “DR-7080C
Job Tool” as the “Event” startup application. (See “Setting the
Event Function,” on p. 60.)

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