T roubleshooting, Symptom (common), Remedy – Panasonic DVD-A320U User Manual
Page 44: Reference, Troubleshooting
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T roubleshooting
Before requesting service for this player, check the chart below for a possible cause of the problem you are experiencing. Some simple
checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your
dealer for instructions.
[Consult PASC Authorized Servicenters for detailed instructions, call 1-888-PANA-DVD {1-888-726-2383) or visit our home address
for the address of an authorized factory servicenter.]
Symptom (Common)
Remedy
Reference
page
No power.
Insert the AC plug securely into the AC outlet.
8
The player is automatically set to the
standby mode.
To conserve power, the player is automatically set to the standby mode after
approx. 30 minutes have elapsed in the stop mode (Auto power-off function).
Turn the power back to ON.
•Play fails to start even when PLAY
is pressed.
• Play starts but then stops immedi
ately.
•Condensation has formed: wait about 1 to 2 hours for it to evaporate.
•This player cannot play discs other than DVD, Video CD and CD.
•The disc may be dirty and may require cleaning.
•Ensure that the disc is installed with the label of the side to be played facing
upwards.
4
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14
No picture.
•Ensure that the equipment is connected properly.
•Ensure that the input setting for the TV is Video.
8, 9
•No sound.
•Distorted sound.
• Ensure that the equipment is connected properly.
•Ensure that the input settings for the TV and stereo system are correct.
•Adjust the master volume using the On-Screen Menu Icons for player
information.
8-12
21
Picture is distorted during rapid
advance or rapid reverse.
The picture will be somewhat distorted at times: this is normal.
—
No key operation (by the player and/
or the remote control) is effective.
•Some operations may be prohibited by the disc.
• Press POWER to set the player to the standby mode and then back to ON.
Alternatively, press POWER to set the player to the standby mode,
disconnect the AC cord and then reconnect it. (The player may not be
operating properly due to lightning, static electricity or some other external
factor.)
—
No 4:3 (16:9) picture.
Choose the setup “6 TV Aspect" item matching the TV set.
35
No on-screen display.
The “Off” setting is selected for “1 On-Screen Messages" in “4 On-Screen
Messages”: select “On”.
33
No operations can be performed with
the remote control.
•To conserve power, the player is automatically set to the standby mode after
approx. 30 minutes have elapsed in the stop mode (Auto power-off function).
Turn the power back to ON.
•Check the batteries are installed with the correct polarities (-1- and -).
•The batteries are depleted: replace them with new ones.
• Point the remote control at the remote control sensor and operate.
•Operate the remote control at a distance of not more than 23 feet (7 m) from
the remote control sensor.
• Remove the obstacles between the remote control and remote control
sensor.
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13
13
13
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