Aviom A-16 - Manual (Page 57)

49
Troubleshooting
Before contacting Customer Service, check the following list of common problems and
solutions for help.
Problem: No audio from Personal Mixer outputs
Possible Solutions:
• No input audio from the main mixing console. Check the levels of the
main mixing board that the system is connected to.
• Check the cables and connections between the main mixer and the A-16
system. The Signal LEDs on the front of the A-16T can be used to confirm
that audio is being received.
• Bad cables; try a replacement.
• All Channels on the Personal Mixer are at zero.
• Master volume level on the Personal Mixer is at zero.
• A-Net cables are not connected properly.
Problem: Can’t change Presets
Possible Solutions:
• Make sure that the R
ECALL
button has been pressed. Its LED will flash,
indicating that you should press a numbered button to recall a Preset.
Problem: Can’t hear a Channel that is part of a Group
Possible Solutions:
• The Group might be muted. Check the lower (yellow) LED in the Channel
buttons. A lit yellow LED indicates the Channel is muted. To unmute it,
press the
M
UTE
button while the Group is selected. The yellow LED must
be unlit in order to hear the audio on that channel.
• The Channel volume is all the way down. In Group edit mode, select the
Channel and check the level for that Channel by looking at the LEDs in
the Volume indicator. If no LEDs are lit, then the Channel is turned all
the way down. Raise the volume by turning the Channel
V
OLUME
knob;
re-save the Group and Preset if necessary.
Problem: The A-Net LED is on, but there is no sound
Possible Solutions:
• The A-Net Active LED indicates that the input to the receiving device is
properly connected to another A-Net device. It does not indicate that all
devices in a system are properly connected, however. If you have two
Personal Mixers connected together, the second Personal Mixer’s A-Net
LED will light because the first Personal Mixer is correctly connected to
it. Check that each device in the chain has a Category 5 cable plugged into
it.
• Check that the A-Net cables are connected in the correct order. The Cat 5