Teleservice, Concierge service, Messages – BMW 2012 3 Series M3 Сoupe User Manual

Page 230: Roadside assistance

Advertising
background image

229

ConnectedDrive

Communications

>

In addition, the optional Convenience Plan
offers Concierge service and information on
route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.

TeleService:

General information

TeleServices supports communication with
your BMW center.

>

Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.

>

In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance.

>

The service varies by country.

>

Connection may incur charges.

>

Services may be restricted abroad.

Requirements

>

BMW Assist is activated.

>

Wireless reception is available.

>

Ignition switched on.

Using TeleService

Generally, TeleService is activated in the vehi-
cle.
If TeleService is not activated, it is possible to
establish a voice contact to the BMW Group
Mobile Service.
For additional uses or to deactivate the ser-
vices, consult your BMW center or contact Cus-
tomer Relations.

Concierge service

General information

The Concierge service of BMW Assist will
inform you, for example, about upcoming
events, filling station, or hotels and supplies you
with their phone numbers and addresses. Many
hotels can be booked directly through the BMW
Assist Concierge service. Use of the Concierge
service requires an additional activation by the
BMW Assist Response Center.

Starting the Concierge service

1.

"BMW Assist" or "ConnectedDrive"

2.

"Concierge"

3.

"Start service"

A voice contact with the BMW Concierge ser-
vice is established. Phone numbers and
addresses can be transmitted as a message.

Messages

Information about messages, refer to page

220

.

Roadside Assistance

At a glance

BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break-
down.
Contact with BMW Roadside Assistance can
also be established using a Check Control mes-
sage, refer to page

92

.

Online Edition for Part no. 01 40 2 609 333 - © 08/11 BMW AG

Advertising