Whirlpool Thin Twin - Manual (Page 23)

TROUBLESHOOTING and DIAGNOSIS
WASHER TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
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1 MOTOR WILL NOT
No/low voltage to machine
Check supply voltage (100-130 volts)
RUN
Thermal overload tripoed Check Overload
NOTE: in diagnosing this
Timer switches Check continuity
problem, start the washer. If Poor connection on timer Secure terminal
the motor runs in either agi­
tate or drain, the motor is OK. Motor centrifugal switch Check continuity
Motor disconnect block loose Secure disconnect block
Motor Check windings
Wiring harness Check continuity
Incorrect harness wiring Check harness connections
Water level switch Check continuity
Pump jammed Replace pump
Gearcase jammed Replace gearcase
Lid open in spin cycle
______________________________
Close lid
2. NO AGITATE OR
Broken motor coupler Replace coupler
SPIN BUT MOTOR
RUNS
Internal gearcase problem Replace gearcase
3. WATER WILL NOT
Water turned off at supply Check faucet - turn on
ENTER MACHINE.
No/iow voltage to machine Check supply voltage (100-130 volts)
Water temperature switch Check continuity
Timer switches Check continuity
Wiring harness. Check continuity of wiring
Poor connection at water inlet
valve solenoid
Secure terminal
Water level switch Check continuity V to P
Incorrect harness wiring Check harness connections
Water level switch out of calibration Replace switch
4. WATER LEVEL
TOO LOW. Customer misunderstanding of
correct water level Check water level per specification
sheet
5. MACHINE WILL Wiring harness Check continuity
NOT AGITATE.
Motor See problem 1
Stripped agitator spline Replace agitator
Damaged agitate cam Tieplace gearcase
Damaged agitate gear Replace gearcase
Broken agitator shaft Replace gearcase
6. INTERMITTENT Pause in timer Normal condition
AGITATE. Damaged agitate cam Replace gearcase
Agitate gear clutch teeth worn or
broken
Replace gearcase
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