4G Systems XSJack T3e User Manual

Page 26

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26

FAQ

Problem

Possible solutions

All LEDs are off.

Check mains connection at socket and
XSJackT3.

There is no dial or sta-
tus tone when picking
up the receiver.

Check connection on XSJackT3 and tele-
phone or fax machine. Also check LED
state (page 6).

The PUK has been
entered incorrectly 10
times in a row.

Contact your network operator.

Device does not log
onto network but
instead plays 'Not regi-
stered tone' all the time.

If you use the XSJackT3e, check if the
antenna is properly connected. Otherwise
your home network may not be available.
Try to activate roaming state (page 18).

After entering specific
codes, the telephone
rings but no one is on
the line.

These are codes to query information from
the XSJackT3. The data is intended to be
shown on the display of your telephone
which is only possible using CLIP during
ringing. Therefore you will only see
anything if your telephone has a display
and supports CLIP.

Annoying radio interfe-
rences can be heard
when making tele-
phone calls.

Try to relocate the device, the telephone
and the antenna (XSJackT3e only). Avoid
metal obstacles.

During telephone calls
the conversational part-
ner is too quiet.

Try to activate the volume boost function
using *90309#. This can be deactivated
again with #90309#.

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