Brother INTELLIFAX 3650 - Manual (Page 116)

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Error Messages
Occasionally you may have difficulty with your fax machine or telephone line. If this happens, your fax
machine often identifies the difficulty and displays an error message. When you see an error message
on the display, refer to the following list;
CHANGE DRUM
You can clear a print quality problem by replacing the drum unit with a new one if the display shows
CHANGE DRUM. The drum unit is at the end of its life.
CHANGE TONER
If the display shows CHANGE TONER and at the same time, the toner empty LED on the control panel
flashes on and off, you can still print. But the toner is depleted, it is telling you that the toner will soon
run out within 100 pages. Order a new toner cartridge.
CHANGE TONER and TONER EMPTY
The toner is used up and printing is not possible. Replace the toner cartridge with a new one. (See page
100 )
CHECK PAPER SIZE
Your paper aizc Getting may not be act correctly for the paper you arc using (ace page 62). When you ace
this error, the reduction ratio automatically will be changed to AUTO if you have used a fixed reduction
ratio (see pages 63-64).
COMM. ERROR
A poor quality phone line caused a communications error. Try the call again.
CHECK PAPER
The machine is out of paper or the paper is not properly loaded in the multi-purpose sheet feeder. Refill
the paper or remove the paper and load it again.
CONNECTION FAIL
You requested the polling function even though the remote station does not have the polling feature.
COOLING DOWN and PLEASE WAIT
When the temperature of the drum unit or toner cartridge becomes too hot, the machine will pause its
current print job and go into Cooling Down mode. During the Cooling Down mode you will hear the
cooling fan running while the display on the machine shows COOLING DOWN and PLEASE WAIT. You
must wait and allow the machine to resume printing when it is ready.
COVER OPEN
The top cover or multi-purpose sheet feeder cover was not completely closed. Please check each of them.
DISCONNECTED
Tbp telephone line was disconnected by the other party during the communication. Tiy calling the other
party to see what happened.
DOCUMENT JAM
The documents were not inserted properly, or the documents were not fed properly, or the documents
were too long.
Open the control panel and remove the documents. (See pages 110-111.) Then close the control panel,
press Stop and insert the documents again, adjusting the guides on either side of the document, and try
sending the fax again.
Original documents should be straight, non wrinkled, to be correctly fed. Otherwise the documents may
occasionally jam.
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