Genie Excelerator User Manual

Page 27

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O

f

See Status Light on FigureSS, page 22)

u

See

ablem

/Vhat to Do

Reference

1 BLINK,

1 Motor Drive

e

Reset Opener—unplug (or disconnect power), wait 5 seconds, plug

1

1 Pause

Board

back in (reapply power), and activate from Wall Console.

(Repeat)

Interrupt

Normal

«

First Cycle will run at slow speed.

. operation

restored

1

If the problem

«

Check door condition.

NOTE: This Opener is equipped with an

See Door

recurs

automatic garage door balance detection system. An improperly

balanced door, damaged or worn counter-balance spring, binding

Joor

hardware or rollers may result in a "ONE-BLINK" signal.

lontact Customer Service for further assistance.

Safety Guide

Operation not

«

Check door condition.

l.See page 3.

restored

«

Have a Genie Factory Authorized Dealer check:

2. See door

1

«

- Fuse on Motor Drive Board.
- Ribbon Cable on Motor Drive Board is properly inserted into

Connector on Controller Board.

Contact Customer service for further service.

Safety Guide

: i

INKS,

Controller

«

Reset Opener — unplug (or disconnect power), wait 5 seconds, plug

1 1

Pause

Board

back in (reapply power), and activate from Wall Console.

(Repeat)

1 Interrupt

«

e

Have a Genie Factory Authorized Dealer check that Ribbon Cable on
Motor Board is properly inserted into connector on Controller Board.

Contact Customer Service for further assistance.

3 BLINKS,

Opener

«

Do not unplug or disconnect power from Opener. Wait 10 minutes

Pause

Overheated

for internal clock to provide additional cycles. Cycles are restored

(Repeat)

or

at a rate of 5 cycles per 10 minutes of rest.

Over-cycled

«

Contact Customer Service for further assistance.

4 BLINKS,

Force Settings

«

Check Force Settings. NOTE: Force Settings are not pre-set at factory.

l.See page 20.

Pause

Incorrect

«

Check door condition.

2. See Door

(Repeat)

«

Contact Customer service for further assistance.

Safety Guide

5BLINKS,

Safe-T-Beam®

«

Check Safe-T-Beam® Self-diagnostic System.

NOTE: Safe-T-Beam®

See page 16.

Pause

Malfunction

e

System must be installed and operational to enable door to close.

Contact Customer Service for further assistance.

6 BLINKS,

Wall Console

«

Check Wall Console Wiring for shorts, tight Staples, or pinched Wires.

See page 18.

Pause

does not work

«

Check Wiring Connections at Power Head and Wall Console.

(Repeat)

e

Contact Customer Service for further assistance.

INKS,

Limit Switches

«

Check Limit Switch Wire connections to Terminals on Power Heac

See page 20.

Pause

not working

«

Check for shorted or pinched Wires under Limit Switch Brackets.

(Repeat)

«

Contact Customer Service for further assistance.

8 BLINKS,

Wall Console

«

Vacation Locking Switch on Wall Control is in "Lock" mode.

See page 18

Pause

, locked

Unlock switch.

(Repeat)

J__________ •

Contact Customer Service for further assistance.

The status

LED Indicator Light is located under the Lens Cover.The Green LED light will turn ON, then OFF when

power is applied to the Opener. If LED stays ON, have a Genie Factory Authorized Dealer check the Controller
Board, or call Customer Service at

1-800-35-GENIE.

If Safe-T-Beam® problems exists, the door can be closed electrically by holding the Wall Console Button down
until door is fully closed.

The Remote Controls and Wireless Keypad will not work without a working Safe-T-Beam® System.

FcM' Help, call IHIOOHJSHSEiiE or ¥islt i«%wi.ferileccirnpiirif.corn

27

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