Troubleshooting software downloads – Cisco 700 User Manual
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Terminal Communications B-7
Troubleshooting Software Downloads
If the download was not successful, use Table B-3, which shows symptoms and possible 
solutions.
A combination of blinking LEDs indicates a software download problem. An error code is 
also displayed on the terminal.
Table B-4 lists the combination of blinking LEDs that indicate an error, along with the error 
code and a description of the error.
Table B-3
Software Download Command Troubleshooting
Symptom
Probable Cause and Solution
Download takes 
significantly longer than 
the approximate time listed 
in Table B-2.
The terminal emulation program interline and intercharacter delays 
are not set to zero. If the load was successful, no further action is 
necessary. If the load was terminated prematurely, reset the interline 
and intercharacter delays to zero, and reload the software.
The terminal displays 
unrecognizable text after 
the download is completed.
The terminal has not been reset to 9600 baud. Reset the terminal 
any time after loading the new software. After changing the 
terminal baud rate, press Return to display the prompt (>).
Two or more LEDs are 
blinking.
Incorrect configuration of the PC COM port or a defective console 
cable. Press Esc and try to load the software again.
Table B-4
LED Error Messages—Software Download
Blinking LED
Error Code
Description of Error
Line
CH 2
E-1
A framing, parity, or overflow error occurred during 
software download, usually because of an incorrect data rate 
or configuration port setting. Check the data rate and 
configuration port settings.
CH 1
E-2
A colon was not at the beginning of a line in the new 
software image file. Either the software image file is 
corrupted or some characters were entered before the 
download started. Start the software load process again. If 
the same error occurs, replace the software image file.