10 faq – IC Realtime Specialty: Interrogator DVR - a DVR for law enforcement User Manual

Page 127

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127

10 FAQ

z

System can not boot up.

—

Input voltage is not right

—

Power button connection is not good.

—

Power button is damaged

—

System

upgrade

error

—

HDD malfunction or HDD cable is damaged

—

Some series is not compatible with Seagate DB35.1,DB35.2,SV35, and

Maxtor 17G. Please upgrade to the latest software.

—

Front

panel

error

—

DVR main board is damaged.


z

System auto reboots after several minutes or it often goes down.

—

Input voltage is not stable or it is too low

—

HDD malfunction

—

Power button is not sufficient

—

Ventilation problem or there is too much dust.

—

DVR

hardware

problem.


z

System can not detect the HDD

—

Check HDD power cable connection

—

HDD cable is damaged

—

HDD malfunction

—

SATA port is damaged


z

No video in single (several or all) channel(s)

—

Program error. Please upgrade to the latest version.

—

Brightness becomes o. Restore default setup.

—

No video input signal or it is too weak

—

Enabled channel protection function

—

DVR hardware error.


z

Real-time video brightness or color is distorted.

—

When BNC output, NTSC and PAL setup is not right. The video may becomes

black and white

—

DVR and monitor resistance is not right

—

Transmission distance is too long or the video transmission cable attenuation is

too heavy.

—

DVR color setup is not right.


z

Can not find local video file

—

HDD cable error

—

HDD malfunction

—

Program version problem

—

The files has been overwritten

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