Compaq AP500 - Manual (Page 93)

4-17
Compaq Professional Workstation AP500 Maintenance and Service Guide
Solutions for Network Problems Continued
Problem Cause Solution
Network controller
stopped working when an
expansion board was
installed.
1. Network drivers are not
loaded or driver parameters
do not match the current
configuration.
2. The cable is not securely
connected.
3. The network controller
interrupt or memory
overlaps the interrupt or
memory of another
expansion board.
4. The network controller
requires drivers.
5. The files containing the
network drivers are
corrupted.
1. Be sure the network drivers are loaded and the driver
parameters match the configuration of the network
controller, using Network Setup found in the Control
Center.
2. Be sure the cable is securely attached to the network
connector and the other end of the cable is securely
attached to the correct device.
3. Run Computer Setup and modify the network controller
memory value.
4. Verify that the drivers were not accidentally deleted
when the drivers for a new expansion board were
installed.
5. Reinstall the network drivers using the SmartStart for
Workstations CD, then run Computer Setup.
Network controller
stopped working without
apparent cause.
1. The files containing the
network drivers are
corrupted.
2. The cable is not securely
connected.
3. The network controller is
defective.
1. Reinstall the network drivers using the SmartStart for
Workstations CD, then run Computer Setup.
2. Make sure the cable is securely attached to the network
connector and the other end of the cable is securely
attached to the correct device.
3. Replace the network controller or the system board.