Troubleshooting – StarTech.com CABCONS1716I User Manual

Page 59

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Instruction Manual

55

Installing the new certificate…

The following instructions detail how to install the certificate from the CABCONS1716I

onto your local computer (in this case, when using Internet Explorer with Windows XP):
1. Open your Web browser and go to the CABCONS1716I login screen. Click the

Update security certificate link.

2. When prompted, choose Open.
3. A Window will appear that offers information about the certificate. Click

Install Certificate.

4. The Certificate Import Wizard will appear. Select Automatically select the certificate

store… (default) and click Next. When the next window appears, click Finish.

5. A confirmation dialog will appear asking you if you wish to install the certificate.

Click Yes.

6. A message should appear saying the import was successful. Click OK.

Troubleshooting

Forgotten master password

You can reset the master password using the serial interface on the unit. Use the S

command, and type a new password. The old password is not required for

this procedure.

Remote mouse and local mouse don’t line up

Use the Mouse resync command in the main menu or press the Resync button on the

Bribar. If the mouse pointers still don’t line up, verify that mouse acceleration has

been disabled.
NOTE: The Windows login screen does not accept the “mouse acceleration”

configuration, and always has the mouse accelerated regardless of your configuration.

Therefore, on this screen, it is best to avoid using the mouse.

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