Vogelzang VG5770 - Manual (Page 18)

18
When your stove acts out of the ordinary, the fi rst reaction is to call for help. This guide may save time and money by
enabling you to solve simple problems yourself. Problems encountered are often the result of only fi ve factors: 1) poor
fuel; 2) poor operation or maintenance; 3) poor installation; 4) component failure; 5) factory defect. You can usually solve
those problems related to 1 and 2. Your dealer can solve problems relating to 3, 4 and 5. Refer to diagrams on page 25
to help locate indicated parts.
For the sake of troubleshooting and using this guide to assist you, you should look at your heat level setting to see which
light is fl ashing.
 Disconnect the power cord before performing any maintenance! NOTE: Turning the ON/OFF Switch to ”OFF”
does not disconnect all power to the electrical components of the stove.
 Never try to repair or replace any part of the stove unless instructions for doing so are given in this manual.
All other work should be done by a trained technician.
Trouble Shooting Guide
Display is Flashing “E1”
Possible Causes Possible Remedies: (Unplug stove fi rst when possible)
1. The convection blower is overheating and tripping the
internal temperature shutoff. Clean any dust off of the windings and fan blade. If oiling
the blower does not help, the blower may be bad.
2. The stove is being left on the highest setting for ex-
tended periods of time.
If operating the heater on the highest heat setting, the
room temperature could increase enough and lead to
potential overheating situations. If this happens try oper-
ating at a lower heat setting.
3. Fuel other than wood pellets is being burned in the
stove.
This pellet stove is designed and tested to use wood
pellets. Check for signs of fuel other than wood pellets.
No other types of fuel have been approved for this pellet
stove. If there are signs of other types of fuel being used,
stop using them immediately.
4. Power surge or brown out situation.
A power surge, spike, or voltage drop could cause the
high limit switch to trip. Check to see if a surge protector
is being used on the stove. If not, recommend one to the
customer.
5. High Limit Switch is malfunctioning.
If the other items check out OK, replace the high limit
switch.