Vogelzang VG5770 - Manual (Page 21)

21
Trouble Shooting Guide
Display is Flashing “E4”
Possible Causes Possible Remedies: (Unplug stove fi rst when possible)
1. The air inlet, burnpot, interior combustion air chambers,
combustion blower, or exhaust pipe are blocked with ash
or foreign material.
Follow all cleaning procedures in the maintenance sec-
tion of the owner’s manual.
2. The Proof of Fire (POF) thermodisc has came un-
pluged Check the (POF) thermodisc to see if the wires are con-
nected properly.
3. The Proof of Fire (POF) thermodisc has malfunctioned.
Temporarily bypass the POF thermodisc by discon-
necting the two wires and connecting them with a short
piece of wire. Then plug the stove back up. If the stove
comes on and works, you need to replace the POF
thermodisc. This is for testing only. DO NOT LEAVE
THE THERMODISC BYPASSED. Your blowers will
never shut off and if the fi re went out the auger will
continue to feed pellets until the hopper is empty if you
leave the POF thermodisc bypassed.
4. The hopper is out of Pellets. Refi ll the hopper.
5. The hopper safety switch has failed or hopper is open.
When operating the unit, be sure the hopper lid is
closed so that the hopper safety switch will activate.
Check the wires leading from the hopper safety switch
to the control panel and auger motor for secure connec-
tions. Use a continuity tester to test the hopper safety
switch; replace if necessary.
6. The auger shaft is jammed.
Start by emptying the hopper. Then remove the auger
motor by removing the auger pin. Remove the auger shaft
inspection plate in the hopper so that you can see the
auger shaft. Gently lift the auger shaft straight up so that
the end of the auger shaft comes up out of the bottom
auger bushing. Next, remove the two nuts that hold the
top auger biscuit in. Then rotate the bottom end of the
auger shaft up towards you until you can lift the shaft out
of the stove. After you have removed the shaft, inspect
it for bent fl ights, burrs, or broken welds. Remove any
foreign material that might have caused the jam. Also,
check the auger tube for signs of damage such as burrs,
rough spots, or grooves cut into the metal that could have
caused a jam.
7. The auger motor has failed.
Remove the auger motor from the auger shaft and try to
run the unit. If the motor will turn the shaft is jammed on
something. If the motor will not turn, the motor is bad.
Display is Flashing “E5”
Possible Causes Possible Remedies: (Unplug stove fi rst when possible)
1. The stove automaticaly fl ashes "E5" when turned on
The T-stat sensor has come unpluged form the control
board. Check to see if the sensor is unpluged. If the
sensor is not unpluged then the sensor is damaged or
has a short. If the sensor is damaged or has a short it
will need to be replaced.