Vogelzang VG5770 - Manual (Page 20)

20
Trouble Shooting Guide
Display is Flashing “E3”
Possible Causes Possible Remedies: (Unplug stove fi rst when possible)
1. The hopper is out of pellets Refi ll the hopper.
2. The air dampener is too far open for a low feed setting
If on the low setting, you may need to close the damp-
ener all the way.
3. The burnpot holes are blocked. Remove the burnpot and thoroughly clean it.
4. The air inlet, the interior chambers, or exhaust system
has a partial blockage. Follow all cleaning procedures in the maintenance sec-
tion of the owner's manual
5. The hopper safety switch has failed or hopper is open.
When operating the unit, be sure the hopper lid is
closed so that the hopper safety switch will activate.
Check the wires leading from the hopper safety switch
to the control panel and auger motor for secure connec-
tions. Use a continuity tester to test the hopper safety
switch; replace if necessary.
6. The auger shaft is jammed.
"Start by emptying the hopper. Then remove the auger
motor by removing the auger pin, then remove the two
bolts that hold the auger bracket to the auger tube. The
auger bracket will now be able to be removed form the
auger tube. Remove the two bolts on the side of the
auger tube to remove the lower bearing of the auger.
Pull the auger out of the tube to free the jam.
"
7. The auger motor has failed.
Remove the auger motor from the auger shaft and try to
run the unit. If the motor will turn the shaft is jammed on
something. If the motor will not turn, the motor is bad.
8. The Proof of Fire (POF) thermodisc has malfunctioned.
Temporarily bypass the POF thermodisc by discon-
necting the two wires and connecting them with a short
piece of wire. Then plug the stove back up. If the stove
comes on and works, you need to replace the POF
thermodisc. This is for testing only. DO NOT LEAVE
THE THERMODISC BYPASSED. Your blowers will
never shut off and if the fi re went out the auger will
continue to feed pellets until the hopper is empty if you
leave the POF thermodisc bypassed.
9. The control board is not sending power to the POF
thermodisc or other auger system components.
There should be a 5-volt (approximately) current going
to the POF thermodisc after the stove has been on for
10 minutes.