Roubleshooting – Maytag MAH-3 User Manual

Page 14

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ROUBLESHOOTING

C

heck

these

points

if

your

M

aytag

N

eptune

® W

asher

...

Stops

Piyg cord into live electrica! outlet.

Check fuse or reset circuit breaker.
Close door and press the Cycle Selector dial to start the washer. For your safety, the washer
will not tumble or spin unless the door is closed.

Before the washer starts to fill, it will make a series of clicking noises to check the door lock

and do a quick drain.
This may be a pause or soak period in the cycle. Wait briefly and it may start.

Check screens on inlet hoses at the faucets for obstructions. Clean screens periodically.

Fills with the

Wrong
Temperature
Water

Won’t tumble

Turn both faucets on fully.

Make sure temperature selection is correct.
Make sure hoses are connected to correct faucets. Flush water lines.

Check the water heater. It should be set to deliver a minimum I 20° F (49° C) hot water at

the tap. Also check water heater capacity and recovery rate.

Disconnect hoses and dean screens. Hose filter screens may be plugged.

As the washer is filling, the water temperature may change as the automatic temperature
control feature checks incoming water temperature.This is normal.
While the washer is filling, you may notice just hot and/or just cold water going through the

dispenser when cold or warm wash temperatures are selected. This is a normal function of

the automatic temperature control feature as the washer determines the temperature of the
water.

Check fuse or reset circuit breaker.
Close the door and press the Cycle Selector dial. For your safety, the washer will not

tumble or spin unless the door is dosed.

Door

locked

shut;

will not open

The

washer

does

not

drain

and/or

spin

Load Is too wet

at end of cycle

Leaks Water

Excessive Suds

Press the Cycle Selector dial to stop the washer.

The washer door will remain locked during the heating portion of the Sanitary Cycle
{select models).

It may take a few moments for the door lock mechanism to disengage.

Check fuse or reset circuit breaker.
Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.
Close the door and press the Cycle Selector dial. For your safety the washer will not

tumble or spin unless the door is closed.

Use the High or Max Extract spin speed.
Use high efficiency detergent to reduce over-sudsing.

Load is too small. Very small loads (one or two items) may become unbalanced and not spin

out completely.

Make sure door is firmly dosed.
Make sure hose connections are tight.
Make sure end of drain hose is correctly inserted and secured to drain facility.

Avoid overloading.

Use high efficiency detergent to prevent over-sudsing.

Use high efficiency detergent to prevent over-sudsing.
Reduce detergent amount for soft water, small or lightly soiled bads.

For further assistance, call Maytag Customer Service toll-free at I -800-588-9900 USA or I -800-688-2002 Canada.

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.

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