Cisco connection online, Documentation cd-rom – Cisco 10BASE-FL User Manual

Page 38

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38 PA-5EFL Ethernet 10BASE-FL Port Adapter Installation and Configuration

Cisco Connection Online

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems’ primary, real-time support channel. Maintenance
customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added
services to Cisco’s customers and business partners. CCO services include product information,
product documentation, software updates, release notes, technical tips, the Bug Navigator,
configuration notes, brochures, descriptions of service offerings, and download access to public and
authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced
simultaneously: a character-based version and a multimedia version that resides on the World Wide
Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet
e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version
of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well
as hyperlinks to related information.

You can access CCO in the following ways:

WWW: http://www.cisco.com

WWW: http://www-europe.cisco.com

WWW: http://www-china.cisco.com

Telnet: cco.cisco.com

Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the
following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and
connection rates up to 28.8 kbps.

For a copy of CCO’s Frequently Asked Questions (FAQ), contact [email protected]. For
additional information, contact [email protected].

Note

If you are a network administrator and need personal technical assistance with a Cisco

product that is under warranty or covered by a maintenance contract, contact Cisco’s Technical
Assistance Center (TAC) at 800 553-2447, 408 526-7209, or [email protected]. To obtain general
information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387,
408 526-7208, or [email protected].

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with
your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated
monthly. Therefore, it might be more current than printed documentation. To order additional copies
of the Documentation CD-ROM, contact your local sales representative or call customer service.
The CD-ROM package is available as a single package or as an annual subscription. You can also
access Cisco documentation on the World Wide Web at http://www.cisco.com,
http://www-china.cisco.com, or http://www-europe.cisco.com.

If you are reading Cisco product documentation on the World Wide Web, you can submit comments
electronically. Click Feedback in the toolbar and select Documentation. After you complete the
form, click Submit to send it to Cisco. We appreciate your comments.

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