Generac Power Systems 00862-2 User Manual

Page 37

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Section 4 - Troubleshooting

Series QP55-G Recreational Vehicle Generator

TROUBLESHOOTING

4.2 TROUBLESHOOTING GUIDE

PROBLEM

CAUSE

CORRECTION

The engine will not crank.

1. Fuse blown

2. Loose, corroded or defective

battery cables

3. Defective engine Start/Stop

switch

4. Defective starter contactor

5. Defective starter motor
6.

Low or defective battery

1.

Replace fuse.

2.

Tighten, clean or replace

as necessary.

3. Replace Start/Stop switch.

4.

Replace contactor.

5.

Replace starter motor.

6. Charge or replace battery.

The engine cranks but
will not start.

1. Out of fuel

2. Defective fuel pump
3. Open #14 wire from

engine control board

4. Flooded engine
5. Defective spark plug(s)
6. Fuel line shut-off closed
7. Plugged fuel filter

1. Replenish fuel.

2.

Replace fuel pump.

3.

Check connections and.

insulation of #14 wires.

4.

Wait 5-10 minutes before trying.

5.

Clean, re-gap or replace plug(s).

6.

Open fuel line shut-off.

7.

Clean or replace fuel filter.

The engine starts hard

and runs rough.

1.

Air cleaner

plugged or damaged

2.

Defective spark plug(s)

1.

Check, clean or replace air cleaner.

2.

Clean, re-gap or replace plug(s).

The engine starts, but shuts

down when the Start/Stop
switch is released.

1

.

Engine oil level low

2.

Defective low oil
pressure switch

3.

Defective high temperature
switch

4.

Defective engine control board

5.

Overheated engine

1.

Check oil and add oil as needed.

2.

Replace pressure switch.

3.

Replace temperature switch.

4.

Replace control board.

5.

Check that the airflow
openings are adequate.

The Start/Stop switch is

set to Stop, but the engine
continues to run.

1.

Defective Start/Stop switch

2.

Open/Disconnected #18 wire
between Start/Stop switch
and engine control board

3.

Open/Disconnected #0 wire
between Start/Stop switch
and engine control board

4.

Defective engine control board

1. Replace switch.

2. Reconnect or close wire.

3. Reconnect or close wire.

4. Replace control board.

There is no AC output from

the generator.

1. Main line circuit breaker open

2. Fault with vehicle circuit

breaker and/or fuses

3. Transfer switch set to NORMAL
4. Start switch not held long

enough to flash the field

5. Generator internal failure

1. Reset circuit breaker

to ON (or closed).

2. Reset and replace if necessary.

3. Set switch to GENERATOR.
4. Stop, then restart the engine

(Hold Start switch for at least
2 seconds).

5. Contact a Generac Authorized

Service Dealer.

Generao* Power Systems, Inc. 3S

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