Owner’s manual, Troubleshooting, Continued – Desa CGG2618N User Manual

Page 19

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OWNER’S MANUAL

OBSERVED PROBLEM

One or both burners do not light after ODS/
pilot is lit

Delayed ignition of one or both burners

Burner backfiring during combustion

Yellow flame in front burner during burner
combustion

Slight smoke or odor during initial operation

Moisture/condensation noticed on windows

Heater produces a whistling noise when
burners are lit

White powder residue forming within burner
box or on adjacent walls or furniture

REMEDY

1. Clean burner(s) (see Cleaning and

Maintenance, page 17) or replace
burner orifice(s)

2. Contact local propane/LP gas company
3. Contact qualified service person
4. Replace burner orifice(s)

1. Contact local propane/LP gas company
2. Clean burner(s) (see Cleaning and

Maintenance, page 17) or replace
burner orifice(s)

3. Contact qualified service person

1. Clean burner (see Cleaning and Mainte-

nance, page 17) or replace burner orifice

2. Replace damaged burner
3. Replace gas regulator

1. Check burner(s) for dirt and debris. If

found, clean burner(s) (see Cleaning
and Maintenance
, page 17)

2. Replace gas regulator

1. Problem will stop after a few hours of

operation

1. Refer to Air for Combustion and Venti-

lation requirements (page 4)

1. Turn control knob to LO position and

let warm up for a minute

2. Operate burners until air is removed

from line. Have gas line checked by lo-
cal propane/LP gas company

3. Observe minimum installation clear-

ances (see pages 7 through 9)

4. Clean burners (see Cleaning and Main-

tenance, page 17) or replace burner
orifice(s)

1. Turn heater off when using furniture

polish, wax, carpet cleaners, or similar
products

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Burner orifice(s) clogged

2. Inlet gas pressure is too low
3. Mislocated crossover tube
4. Burner orifice(s) diameter is too small

1. Manifold pressure is too low
2. Burner orifice(s) clogged

3. Mislocated crossover tube

1. Burner orifice is clogged or damaged

2. Damaged burner
3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

1. Residues from manufacturing processes

and logs curing

1. Not enough combustion/ventilation air

1. Turning control knob to HI position

when burners are cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner

orifice(s)

1. When heated, vapors from furniture pol-

ish, wax, carpet cleaners, etc. turn into
white powder residue

Continued

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