Troubleshooting – Desa (V)T32N SERIES User Manual

Page 34

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111986-01D

34

OBSERVED PROBLEM

Heater produces a whistling noise

when burner is lit

Glass soots

Fireplace produces a clicking/tick-

ing noise just after burners are lit

or shut off

Remote does not function

Fireplace shuts off in use

POSSIBLE CAUSE

1. Turning gas control knob to HI

position when burner is cold

2. Air in gas line

3. Dirty or partially clogged

burner orifice

1. Flame impingement on logs

2. Debris around burner air

mixer

1. Metal expanding while heating

or contracting while cooling

1. Battery is not installed or bat-

tery power is low

1. High or gusting winds

2. Low line pressure

3. Pilot is partially clogged

4. Inner vent pipe leaking ex-

haust gasses into system

5. Glass too loose and air tight

gasket leaks in corners after

usage

6. Bad thermopile or thermo-

couple

7. Improper vent cap installation

REMEDY

1. Turn gas control knob to LO

position and let warm up for a

minute

2. Operate burner until air is re-

moved from line. Have gas line

checked by local propane/LP or

natural gas company

3. Clean burner (see Cleaning

and Maintenance, page 30) or

replace burner orifice

1. Adjust the log set so that the

flame does not excessively

impinge on it

2. Inspect the opening at the base

of the burner to see that it is

NOT packed with any type of

material

1. This is normal. If noise is

excessive, contact qualified

service person

1. Replace 9-volt batteries in

receiver and hand-held remote

control

1. Fireplace has been tested for

up to 40 mph winds. However,

extreme conditions may occur.

See Lighting Instructions on

page 27

2. Contact local propane/LP or

natural gas company

3. Clean pilot (see Cleaning and

Maintenance, page 30)

4. Locate and correct all leaks

(see Checking Gas Connec-

tions, page 21)

5. Tighten glass

6. Replace faulty component

7. Check for proper installation

and freedom from debris or

blockage

TROUbLESHOOTING

Continued

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