Troubleshooting – Desa (V)T32N SERIES User Manual

Page 35

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111986-01D

35

TROUbLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Fol-

low the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

Fireplace produces unwanted

odors

Gas odor even when control knob

is in OFF position

Gas odor during combustion

Dark residue on logs or inside of

fireplace

POSSIBLE CAUSE

1. Gas leak. See Warning

statement above

1. Gas leak. See Warning

statement above

2. Control valve defective

1. Gas leak. See Warning

statement above

1. Improper log placement

2. Air holes at burner inlet

blocked

3. Burner flame holes blocked

4. Improper venting or excessive

blockage

5. Excessive amounts of embers

and pan material

REMEDY

1. Locate and correct all leaks

(see Checking Gas Connec-

tions, page 21)

1. Locate and correct all leaks

(see Checking Gas Connec-

tions, page 21)

2. Replace control valve

1. Locate and correct all leaks

(see Checking Gas Connec-

tions, page 21)

1. Properly locate logs (see In-

stalling Logs, Lava Rock, and

Glowing Embers, page 25)

2. Clean out air holes at burner

inlets. Periodically repeat as

needed

3. Remove blockage

4. Have the vent system inspect-

ed, including the termination

cap. Remove any restrictions

or obstruction

5. Clear excess embers until a

minimum gap of 1/2" remains

under the grate

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