ADLINK Hurricane-QM57 - Manual (Page 80)

TME-EPIC-HURQM-R2V9 Revision 2.9 Page 74 of 74
6
Troubleshooting
First steps if the board does not boot:
 Check the status LEDs on the board. Are all voltages properly available?
 Check the power connectors to the board, monitor and additional devices.
 Are all cables plugged on the correct connector and in the correct orientation? The board may not
boot if some of the cables are not plugged in correctly!
 Check the power supply. Is the supply voltage correct for the board? If you are not sure, read the
manual. Try plugging in a different power supply or multi-meter to check the power a wrong supply
voltage can easily FRY a computer and other electrical devices.
 Is your display ok? Is the monitor powered on? Is the monitor's video cable plugged into the video
connector? Double-check the brightness and contrast settings. Plug the monitor into another
computer if possible to verify the monitor is not the problem.
 Remove all additional devices from the system. Only the processor board, power supply, monitors
and the keyboard should remain in the system.
 Assure your cooling measures work correctly and keep the processor at a reasonable temperature.
 If all else has failed, replace the CPU Board itself.
 If system comes up then load at first the OPTIMIZED DEFAULTS in the BIOS setup and reboot.
If you need to send the board to LiPPERT for repair, be sure you get a Return Material Authorization number
(RMA) first.
Check also Appendix B (Getting Help).