Troubleshooting, Problem possible cause solution – Dream Property DM600 PVR User Manual

Page 121

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U s e r M a n u a l D r e a m b o x D M 6 0 0 PVR

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14. Troubleshooting

Problem

Possible cause

Solution

Faulty wiring

Check wiring and connections

Faulty LNB

Exchange LNB

Wrong Tuner setting

Review settings (see 12.1
DVB-S configuration)

No audio, no video

Dish aligned incorrectly

Realign dish

Heavy rain or snow

Remove snow from dish

Dish aligned incorrectly

Realign dish

Dish is too small

Install larger dish

Beamlike blackouts in the video

An obstacle between dish and
satellite (e.g. house or tree)

Reposition dish so it has a
clear “view” towards the
satellite

Dish aligned incorrectly or
faulty

Check dish

Channel is transmitted in a new
slot

Start service scan (see chapter
12)

No reception on a channel that
was working before

The transmission of the
channel was terminated

You cannot record anything
anymore

Hard disk is full

Delete no longer needed
recordings

Batteries are inserted
incorrectly

Remove batteries and check
polarity

Batteries are empty

Insert new batteries

Wrong remote control mode
(Dream-Mode, TV-Mode)

Press Dream-Mode or TV-
Mode button

Remote control is not working

Software is not reacting

Reboot Dreambox

Dreambox does not react

Dreambox is locked up

Reboot Dreambox








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