14 fault finding, 1 preliminary fault finding, 2 fault codes – Glow-worm Ultracom cx User Manual

Page 46: 4 diagnostic menu, 5 status codes

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14 Fault Finding

Diagram 14.1

13535

Diagram 14.2

13845

14.1 Preliminary fault finding

The following checks should be performed before proceeding

onto specific diagnostics:

• Check the external electrical supply to the boiler is on and

a supply of 230V is present at the ‘L’ and ‘N’ terminals on

the installer interface, refer to section 11.5 for access and

diagram 14.4.

• Check the electrical installation and appliance, carry

out tests for earth continuity, polarity, short circuit and

resistance to earth, using a suitable multimeter.

An aid to test

Remove the front casing panel, see diagram 13.2 and the

control panel securing screw, see diagram 14.1 then lower

into service the position.

Remove the rear panel by prising the retaining clips, see

diagram 14.1.

Carry out the tests at connector plug X17, see diagram 14.2.

Check chassis earth at a bare metal point on the boiler.

• Check that there is a gas supply to the boiler and the gas

service isolation valve is turned on, see diagram 12.2.

• Check pressure at the gas service isolation valve, refer to

section 12.5.

• Check that the heating system pressure indicates at least

1mb, if not, fill and vent the system as described in section

12.2.

• Check that all external controls are on.

• Check the functional flow diagram, 14.5.

14.2 Fault Codes

Fault codes take priority over all other display functions in the

event of a fault occurring, refer to diagram 14.6.
If multiple faults occur the codes will be displayed for approx.

2 seconds, alternatively.

14.3 Fault Memory

On the left hand side of the ebox there are three buttons, see

diagram 12.1, for use only by the installer, these can only be

accessed when the case is removed.

The Fault memory stores details of the ten most recent faults.

Refer to diagram 12.1.
To access this menu:
a) Press and hold ‘MODE’ and ‘-’ for 5 seconds.
b) Press ‘+’ button to scroll back through the fault memory

(Position 1 is most recent), see fault memory display.
To exit this menu, press the ‘MODE’ button.

14.4 Diagnostic Menu

The Diagnostic Menu provides the ability to view and

change certain parameters. See diagram 14.8 for available

parameters.

14.5 Status Codes

The status codes provide information about the current

operating condition of the boiler and can be accessed through

the diagnostic display, refer to diagram 14.9.

FAULT MEMORY POSITION

FAULT CODE

DISPLAY FLASHES ALTERNATELY BETWEEN THE

CURRENT FAULT MEMORY POSITION AND THE

FAULT CODE.

Diagram 14.3

13709

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