Troubleshooting – Desa P324 User Manual

Page 20

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For more information, visit www.desatech.com

OBSERVED PROBLEM

Pilot goes out when wall switch is ON

Spark ignitor will not light pilot after re-
peated triggering of red button

POSSIBLE CAUSE

1. Millivolt output on thermopile too high

1. Defective ignitor (no spark at electrode)

2. Defective pilot or misaligned electrode

at pilot (spark at electrode)

3. No gas or low gas pressure

4. If using propane/LP gas, no propane/LP

gas in tank

REMEDY

1. Replace thermopile

1. Check for spark at the electrode and pi-

lot; if no spark and electrode wire is
properly connected, replace ignitor

2. Using a match, light pilot. If pilot lights,

turn off pilot and trigger the red button
again. If pilot lights, an improper gas/air
mixture caused the improper lighting and
a longer purge period is recommended. If
pilot will not light, check gap at electrode
and pilot. Gap should be 1/8" to have a
strong spark. If okay, replace pilot

3. A) Check remote shut off valves from

fireplace. Usually there is a valve
near the fireplace and sometimes
there is a valve near the main. There
can be more than one (1) valve be-
tween the fireplace and main

B) Low pressure can be caused by a va-

riety of situations such as bent line,
too narrow diameter of pipe, or even
low line pressure. Check for kinked
lines. If none, consult with plumber
or gas supplier

4. Check propane/LP supply and contact

local propane/LP supplier

TROUBLESHOOTING

Continued

TROUBLESHOOTING

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