My appliance isn’t working correctly – Baumatic BHI909TS.GWK User Manual

Page 41

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41

My appliance isn’t working correctly

Problem Possible

Causes Solution

The induction hob cannot be
turned on.

No power to the
appliance.

o

Make sure the hob is
connected to the power

supply correctly and that
it is switched on.

o

Check whether there is a
power cut in your home

or area.

The touch controls are
unresponsive.

The safety lock is
activated.

o

Unlock the controls by
following the instructions

in this manual.

The touch controls are difficult
to operate.

There may be a slight
film of water over the

controls.
You may be using the tip

of your finger when
touching the controls.

o

Make sure the control
panel is clean and dry.

o

Use the ball of your finger
when touching the

controls.

The glass is being scratched.

Pans with rough edges

are being used.
An unsuitable cleaning
product or scourer is

being used.

o

Only use pans with flat

and smooth bases.

o

Use appropriate cleaning
products and the

induction hob scraper for
cleaning.

Some pans make crackling or

clicking noises.

This may be caused by

the construction of your
pans where layers of

different metals vibrate
differently.

o

This is normal for pans

and does not indicate a
fault.

The induction hob makes a

low humming noise when
used on a high power level.

This is caused by the

technology of induction
cooking.

o

This is normal but the

noise should lessen or
disappear when you

decrease the power level.

There is a fan noise coming
from the induction hob.

A cooling fan that is built
into your induction hob

has come on to prevent
the electronics from

overheating. It may
continue to run even
after you have turned the

hob off.

o

This is normal and
requires no action. Do not

switch the power to the
hob off at the supply

while the fan is running.

Pans do not become hot and a
“U” symbol appears in the

display.

The induction hob cannot
detect the pan because it

is not suitable for
induction cooking.

The induction hob cannot
detect the pan because it

is too small for the
cooking zone or not

properly centred on it.

o

Use pans that are suitable
for induction cooking.

o

Centre the pan and make
sure that its base

matches the size of the
cooking zone.

The induction hob or a
cooking zone has turned itself

off unexpectedly. A tone
sounds and an error code is
displayed (possibly alternating

with one or two digits in the
timer display).

Technical fault.

o

Refer to the error codes in
the next section and if the

fault cannot be remedied
call the Customer Care
Department.

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