Power equipment, Warranty, Terms and conditions – DR Power Walk-behind 13 - 17 HP (April 2005 - August 2005) User Manual

Page 53: Customer service hotline

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COUNTRY HOME PRODUCTS, Inc.

M E I G S R O A D , P . O . B O X 2 5 , V E R G E N N E S , V E R M O N T 0 5 4 9 1

1-800-DR-OWNER (376-9637) • www.dr-owner.com

©2002 CHP, Inc. 151751

Warranty

DR

®

POWER EQUIPMENT

DR ALL-TERRIAN FIELD and BRUSH MOWER

1-Year Limited Warranty

Terms and Conditions

The DR

ALL-TERRAIN FIELD and BRUSH

MOWER is warranted for one (1) year against defects in materials or

workmanship when put to ordinary and normal consumer use; ninety (90) days for any other use. The engine manufacturer
warrants the engine separately.

For the purposes of all the above warranties, “ordinary and normal consumer use” refers to non-commercial residential use and
does not include misuse, accidents or damage due to inadequate maintenance.

Country Home Products, Inc. certifies that the DR

ALL-TERRAIN FIELD and BRUSH

MOWER is fit for ordinary purposes

for which a product of this type is used. Country Home Products, Inc. however, limits the implied warranties of merchantability
and fitness in duration to a period of one (1) year in consumer use, ninety (90) days for any other use.

The 1-Year Limited Warranty on the DR

ALL-TERRAIN FIELD and BRUSH

MOWER starts on the date the machine ships

from our factory. The 1-Year Limited Warranty is applicable only to the original owner.

The warranty holder is responsible for the performance of the required maintenance as defined by the manufacturer's owner's manuals.
The warranty holder is responsible for replacement of normally wearing parts such as the drive belts, bearings, debris shield, battery,
and spark plug(s). Attachments and accessories to the machine are not covered by this warranty.

During the warranty period, the warranty holder is responsible for the machine transportation charges, if required. During the warranty

period, warranty parts will be shipped by standard method at no charge to the warranty holder. Expedited shipping of warranty parts is
the responsibility of the warranty holder.

SOME STATES DO NOT ALLOW LIMITATIONS ON THE LENGTH OF IMPLIED WARRANTIES, SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.

Country Home Products, Inc. shall not be liable under any circumstances for any incidental or consequential damages or
expenses
of any kind, including, but not limited to, cost of equipment rentals, loss of profit, or cost of hiring services to
perform tasks normally performed by the DR

ALL-TERRAIN FIELD and BRUSH

MOWER.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Customer Service Hotline

Country Home Products, Inc.’s objective is to have 100% satisfied customers. For that reason, we operate a 6-day-a-week
Technical Service Department for our Owners. You can access a Representative by dialing our TOLL-FREE Hotline at 1-800-
DR-OWNER (376-9637). The sole job of our well-trained and friendly folks is to ensure that you get any help you need in a
timely fashion. They are there to answer all your questions including: (1) inquiries on any of the above warranties, (2) inquiries
about replacement parts, or (3) your questions regarding service, maintenance and operation.

Our Customer Service Representatives will also be happy to answer any of your questions regarding the separate warranties on
all engines. However, to obtain service, repair or replacement of any engine within the time period covered by the
manufacturer’s limited warranty, follow the instructions and warranty information specifically pertaining to those items
provided by their separate manufacturers.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU ALSO HAVE OTHER RIGHTS, WHICH VARY
FROM STATE TO STATE.

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