GAI-Tronics 10960-001 Zone Interface Module (ZIM) - Manual (Page 8)

Pub. 42004-369B
10960 Series Zone Module Interface Page: 8 of 10
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Operation
Remote Commands
After a call has been connected to the AMI with a ZIM, the caller can enter a valid remote command
using the DTMF keypad of the telephone. During the greeting message, the caller must enter a DTMF
“*” to access remote control. The greeting message will be halted, and two consecutive beeps will sound,
indicating the unit has entered remote control mode.
Callers can direct a page to a specific zone group by entering a DTMF “#”, followed by the two-digit
zone group number. Valid zone group numbers are 01 - 60. Entering #00 selects the all-call feature.
Additional remote commands are available for wall-mount AMI units equipped with the 33-ohm
Page/Party
® Interface. Callers can choose the party line that will be connected for a subsequent telephone
conversation. After entering remote control mode, the caller enters a DTMF “*”, followed by the single-
digit party line (1 through 5). The AMI will continue with live page or recorded paging, depending upon
the configured page mode. When the page is answered, the caller is connected to the selected party line.
The Off-hook Timeout setting for the Telephone Interface in the ACT tool limits the duration of a party
conversation. Approximately 20 seconds prior to the configured timeout expiration, the AMI will emit a
warning tone, indicating that the connected call is about to be terminated. If the caller enters the DTMF
“*” key, the AMI extends the conversation by the length of time defined by the Off-hook Timeout
parameter. Two consecutive beeps are sounded when the AMI timeout has been successfully extended.
While a caller is waiting for the paged party to respond, entering the DMTF “#” causes the AMI to restart
paging. Callers can either reissue a page for the original party, or make a page for another party.
N OTE : The caller does not access remote control mode to extend the connected party conversation or to
reissue a page.
Maintenance
If your ZIM unit requires service, contact your GAI-Tronics Regional Service Center for a return
authorization number (RA#). Equipment should be shipped prepaid to GAI-Tronics with a return
authorization number and a purchase order number. If the equipment is under warranty, repairs will be
made without charge. Please include a written explanation of all defects to assist our technicians in their
troubleshooting efforts.
Call 800-492-1212 inside the USA or 610-777-1374 outside the USA for help identifying the Regional
Service Center closest to you.