Troubleshooting – GAI-Tronics 69255-001 Page/Party Interface PCBA User Manual

Page 8

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Pub. 42004-608L2B

69255-001 Page/Party

®

Interface PCBA

Page: 8 of 10

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Troubleshooting

Status/Message Meaning

Suggested

Action

On-Line LED does
not illuminate

1. Power is not applied

to the card

• Verify power is applied to the card rack
• Verify the PPI is properly seated in the card rack
• Call for service

2. A component failure

has occurred

• Replace the PPI with a spare
• Call for service

3. Card is not in the

configuration

• Verify the proper Card Address and PCBA ID

settings on the PPI

• Verify proper MCU configuration
• Call for service

RTS LED does not
flash

1. No external devices

are configured

• Verify proper MCU configuration
• Call for service

2. A component failure

has occurred

• Replace the PPI with a spare
• Call for service

EOL Fault LED is
illuminated

The End-of-Line (EOL)
station is not reporting

• Verify the connection between the PPI and the P2

connector

• Verify the connection between the P2 connector

and the external module

• Verify power is applied to the external module
• Verify the EOL station is installed
• Verify the proper MCU configuration
• Call for service

GND Fault LED is
illuminated

A conductor on the page
line or Party Line 1 is
grounded

• Identify which conductor is grounded, by

measuring the resistance to ground of each
conductor. Then, remove ground from the
associated conductor.

• Call for service

No audio in the
zone

1. The audio path is

impaired.

• Verify the connection between the PPI and the P2

connector

• Verify the connection between the P2 connector

and the affected zones

• Call for service

2. MCU configuration is

not correct.

• Verify the proper MCU configuration
• Call for service

Receiver sidetone is
high.

The page line balance
needs adjustment

• Adjust the Page Balance
• Call for service

Monitored audio
levels are low.

The monitor level needs
adjustment.

• Check the Monitor Receive jumper settings (J9 and

J10).

• Increase the Monitor Level adjustment
• Call for service

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