Leprecon Watson - Manual (Page 12)

12
6) Troubleshooting and Service
Service policy
Watson is designed for a long, trouble free life. If you suspect that you have a problem,
the first step is to check all other system components and connections.
Specific problems and solutions are listed below:
Problem Indication Solution
No power breaker not lighted check incoming power
No response to DMX Display shows D, but no
output Check address assignment and
operating mode
Shorted load breaker trips repair instrument or cable
No DMX signal Display shows ‘-‘ Check cable and controller
No output Loads off Test with ‘On’ mode
Overload breaker trips check wattage of loads
If a problem is suspected with Watson, contact your Leprecon dealer for service.
Because of the high voltages present inside of the system, it is important that only
qualified personnel do all service. Substandard repairs can create a dangerous
condition.
Warranty Information
For a period of two years from the date of sale, Leprecon LLC will replace any defective parts and
will repair any defective module returned to the factory prepaid, without charge for parts or labor.
Damage caused by misuse, incorrect line voltage or connection to shorted loads is not covered
under warrany.
Please consult your dealer for full warranty details.
The Leprecon service department may be reached at 810-231-9373 during business hours, or a
message may be left after hours. Our fax number is 810-231-1631.
Our service department must first authorize any return to the factory. Do not return any
equipment without calling for an authorization number.