Teac US-100 - Manual (Page 19)

TASCAM US-100
19
If the unit does not function properly even though you have
made setting according to the procedures in this Owner’s
Manual, please review this chapter before requesting service.
If you are still unable to resolve the problem, contact TASCAM
customer support. Please prepare to provide the following
information about your operating environment before you
contact us. See the last page for contact information.
Operating environment
Computer manufacturer •
Model •
CPU •
Installed memory •
OS •
Applications used with this product •
Virus software used if any •
Wireless LAN used or not •
The sound cuts out or there is noise. •
The processing load on the computer could cause noise or the
sound to cut out. Try the following techniques to reduce the load
on your computer.
1) The use of wireless LAN, antivirus software and other
software that runs in the background can cause periodic
processing loads on the computer, causing noise or sound
dropouts.
Stop wireless LAN transmissions and turn off antivirus
software and other background applications during use to
reduce such loads.
2) Try increasing the buffer size used with your audio software
(DAW).
3) Change computer settings to improve computer audio
performance.
Windows XP
1 Right-click “My Computer” (or open the “System” Control
Panel) and select “Properties.”
2 Click the “Advanced” tab.
3 Click “Settings” in the “Performance” section.
4 On the “Performance Option” screen, select the “Adjust for
best performance” option.
Windows Vista
A) Turn Aero off.
1 Right-click the desktop (or open the “System” Control Panel)
and select “Personalize” to open the “Personalize appearance
and sounds” screen.
2 Choose “Window Color and Appearance.”
3 Select “Windows Vista Basic” or any option other than
“Windows Aero.”
5 – Troubleshooting