Teo NT1-200 - Manual (Page 10)

Page 10 Tone Commander NT1-200, NT1-200/296 Battery Backup / NT1-200 Add-on Battery
Service
Repair of the NT1-200 or NT1-200/296 Battery Backup and the NT1-200 Add-on Battery must be done by
Tone Commander. Prior to equipment removal, call Tone Commander Customer Service for assistance in
determining the source of the problem. This critical action can often prevent needless removal of
equipment and subsequent customer inconvenience.
Tone Commander
Technical Support Department
11609 49th Place West
Mukilteo, WA 98275-4255 USA
Phone: (425) 349-1000
(800) 524-0024
Fax: (425) 349-1010
E-mail: [email protected]
Web: www.tonecommander.com
Tone Commander is committed to meeting the product needs of our customers. Please write or call us with
any suggestions for improvement.
Tone Commander Product Warranty
For a period of one year from date of dealer purchase, but not to exceed 16 months from date of manufacture, Tone
Commander Systems, Inc. (Tone Commander) warrants its products to be free from defects in material and
workmanship under conditions of normal use and service. Tone Commander shall, at its option, repair or replace any
defective product which, in its opinion, has not been misused, damaged, or improperly installed.
Repair or replacement under this warranty will be performed at Tone Commander's factory. Authorization must be
obtained from Tone Commander prior to returning a product for repair. Freight must be prepaid for all units returned to
Tone Commander. Units repaired under warranty will be shipped UPS Ground (or equivalent), freight prepaid by Tone
Commander.
Products that are older than the warranty period, but less than 7 years old, or still manufactured by Tone Commander
may be repaired at the factory for a flat rate charge. Repaired out-of-warranty units are warranted for 90 days from the
date of repair.
The repair or replacement of a product under this warranty represents the entire obligation of Tone Commander; Tone
Commander shall not be liable for any special or consequential damages resulting from or caused by any defect,
failure, incapacity or malfunction of any of its products.
The foregoing express warranty is in lieu of all other warranties, express or implied, including but not
limited to any implied warranty of merchantability, fitness, or adequacy for any purpose or use,
quality, productiveness or capacity; Tone Commander, to the extent permitted by law, hereby
disclaims all such other warranties.