Desa (V)KC36NE Series - Manual (Page 32)

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OBSERVED PROBLEM
Pilot will not stay lit
No gas to burner, although wall
switch and valve are set to the
ON position
Frequent pilot outage
Fireplace produces a clicking/tick-
ing noise just after burner is lit
or shut off
Slight smoke or odor during initial
operation
REMEDY
1. Check wiring connection.
Refer to wiring diagram (see
Wiring Diagram, page 27)
and/or check ground wire to
ignition module
2. Clean and adjust pilot burner
and check gas supply and inlet
pressure to unit
Note: Have a qualified techni-
cian replace pilot assembly if
broken or corroded
1. Check electrical connections
1. Clean and adjust pilot flame for
maximum flame impingement
on thermopile
2. Have the vent system inspect-
ed, including the termination
cap. Remove any restriction
or obstruction
1. This is normal with most
fireplaces. If noise is exces-
sive, contact qualified service
person
1. Problem will stop after a few
hours of operation
TROUbLEShOOTING
Continued
POSSIBLE CAUSE
1. Loose wiring on ignitor wire
to ignition module and/or
poor ground to ignition mod-
ule
2. Pilot flame too low to sense
1. Wall switch wires defective
or too long
1. Pilot flame may be too
low, causing safety pilot to
“drop out”
2. Improper venting or excessive
blockage
1. Metal expanding while heating
or contracting while cooling
1. Residues from manufacturing
processes and logs curing