Thinklogical SDIXtreme 3G and 3G+ Manual - Manual (Page 17)

Revision E 17 July 2012
Part 3: Thinklogical® Support
Customer Support
Thinklogical® is an engineering company and you will receive the information you require directly
from our most knowledgeable engineers. We believe that the first line of support is the design
engineer that developed the product. Therefore, your questions will be handled promptly by our
in-house engineers who are most familiar with your products.
Website
Check out our website for current product offerings, support information and general information
about all of the products we offer.
Our internet website offers product information on all current systems, including technical
specification sheets and installation guides (for viewing online or for download), product diagrams
showing physical connections and other information you might need.
Internet:
www.thinklogical.com
Note: Most online documents are stored as Adobe Acrobat “PDF” files. If you
do not have the Adobe Acrobat reader needed to view PDF files, visit www.adobe.com
for a download.
Email
Thinklogical ® is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We
will try to respond to your email inquiries promptly, use the following email addresses for your
different needs:
[email protected] – Information on Thinklogical
® and our products.
[email protected] – Sales Department - orders, questions or issues.
[email protected] – Product support, technical issues or questions, product
repairs and request for Return Authorization.