Thinklogical SDIXtreme 3G and 3G+ Manual - Manual (Page 19)

Revision E 19 July 2012
If the defective product is returned to the authorized dealer within one (1) year of the delivery date,
repair or replacement of the product will be made. Repairs may be made with refurbished parts. If
repair or replacement is not possible, Thinklogical may keep the defective product and refund the
amount that you paid for the defective product. These are Thinklogical’s sole obligations, and your
exclusive remedies, for a breach of the limited warranty set forth above.
To return a defective product, contact the Thinklogical authorized dealer from whom you
purchased the product. Do not return a product directly to Thinklogical without prior authorization
from your dealer.
If you have received prior authorization from your dealer and are returning a product directly to
Thinklogical:
1. Contact a sales representative or Customer Support at 800-291-3211 or 203-647-8700.
2. Describe the product defect and Customer Support will issue a Return Merchandise
Authorization Number (RMA#).
3. Pack the product in its original packing, if possible, and write the RMA number on the box.
4. Return the product to:
Thinklogical, LLC
Attn: RMA# [Insert the RMA# issued to you by Thinklogical™ here.]
100 Washington Street
Milford, CT 06460 USA
Our Address
If you have any issue with the product, have product questions or need technical assistance with
your Thinklogical
® system, please call us at 800-291-3211 (USA only) or 203-647-8700 and let
us help. If you’d like to write us, our mailing address is:
Thinklogical® Inc.
100 Washington Street
Milford, CT 06460 USA