Thinklogical OriginKVM 8250 Manual - Manual (Page 17)

The Future of Access and Control
February 2010 13 REVISION C
6. How to Contact Us
6.1 Customer Support
Thank you for choosing Thinklogical™ products for your application. We appreciate your business and
are dedicated to helping you use our products. Let Thinklogical help you with any issues you may have.
Thinklogical is an engineering company and we believe that the first line of support is the design
engineer that developed your product. Therefore, your questions will be handled promptly by our in-
house engineers that are most familiar with your products.
To contact Thinklogical, please use the following telephone numbers and internet-based methods.
6.1.1 Website
Check out our website for product information, current updates and the full line of Thinklogical products.
Our internet website offers product information on all current systems, including technical specification
sheets and installation guides (for viewing online or for download), Quick Start Guides showing physical
connections and other information you might need.
Internet: www.thinklogical.com
*NOTE: Most online documents are stored as Adobe Acrobat “PDF” files. If you do not have the Adobe
Acrobat reader needed to view PDF files, visit www.adobe.com for a download.
6.1.2 Email
Thinklogical is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We will
respond to your email inquiries promptly. Please use either of the following email addresses:
[email protected] – Information about Thinklogical and our products.
[email protected] – Sales Department - orders, questions or issues.
[email protected] – Product support, technical issues or questions, product
repairs and request for Return Authorization.