Amped Wireless SR10000 - High Power Wireless-N 600mW Range Extender - Manual (Page 45)

SR10000 USER’S GUIDE
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I cannot connect to my Home Network. I received an error when running the Wizard.
a. Your Home Network may be secured. Double check that you have the correct security key to connect
to the Home Network.
b. Your Range Extender may be located too far from your Home Network. Run through the Setup Wizard
again. On the SCAN page, your Home Network should show a signal strength of 70% or greater. If it
does not, move the Range Extender closer to your Home Network and try again.
c. Check to see that your Home Network router’s DHCP server is enabled. The Range Extender needs to
obtain an IP from your Home Network router.
I cannot find my Home Network when scanning for Wi-Fi networks in the Wizard.
a. The Range Extender may be out of range. Move the Range Extender closer towards the Wi-Fi router
and try the Wizard again from the Web Menu. It is recommended that your Home Network shows a
signal strength of 70% or greater in the Wizard SCAN results.
b. The Home Network may be a dual band Wi-Fi router. The Range Extender supports 802.11b/g/n 2.4GHz
routers. If your Home Network uses a dual-band router, it will not work with the Range Extender. Adjust
the dual-band router’s configuration to disable the 5GHz band.
c. Go to the Smart Features tab in the web menu and access the Wi-Fi Coverage Controls. Make sure the
setting is at 100% and try again.