Troubleshooting, Troubleshooting the power system, Troubleshooting the configuration system – H3C Technologies H3C MSR 20-2X[40] User Manual

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Troubleshooting

Troubleshooting the Power System

Symptom:
The PWR LED on the PSU is OFF.
Solution:
Check that:

•

The power switch on the router is turned on

•

The switch of the power source is turned on

•

The power cord is correctly connected

•

The power source meets the requirement of the router

Troubleshooting the Configuration System

If the router passes POST after powered on, the console screen displays the startup banner; if faults occur

to the configuration system, the console screen displays nothing or only illegible characters.
Symptom 1:
After the router is powered on, the console screen displays nothing.
Solution:
Step 1: Check that:

•

The power system is normal.

•

The console cable is correctly connected.

Step 2: Check the console cable and the terminal (HyperTerminal for example) settings.
Symptom 2:
After the router is powered on, the console screen displays illegible characters.
Solution:
Verify that the terminal settings are as follows:
Baud: 9600
Data bits: 8
Stop bit: 1
Parity: None
Flow control: None
Terminal emulation: VT100
Reconfigure the parameters if their values are different.

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